Privacy statement


Thank you for visiting our website www.bet3000.com /  www.bet3000.de and for your interest in our company. Protecting your personal data is important to us. Personal data means information about personal or factual particulars of a definite or identifiable person. These include, for example, the real name, address, telephone number, and date of birth, as well as all other data regarding a specific person.

As personal data enjoys special legal protection, we only collect it when necessary for the provision of our website and services. In the following we set out the type of personal information we gather during your visit to our website and how we use it.

Our data protection practices comply with all relevant statutory regulations, particularly those set out in the EU’s General Data Protection Regulation (GDPR). We will only use, process, and store your personal data when necessary in order to ensure that our website, contents and services are functional, as well as for handling inquiries and for satisfying the terms of the contract but only provided that there is justified interest in the context of point f of Article 6 (1)(1) GDPR or other similar permissions. If you have provided separate consent, then your will also be used for other purposes that are explicitly set out as part of such consent.



1. Controller within the context of Article 4 (7) GDPR

The controller within the context of the GDPR and other national data protection legislation from member states and other privacy regulations is:

Sports betting
IBA Entertainment Ltd.
Cornerstone Business Centre, Level1, Suite B
16th September Square
MST 1180 Mosta

Malta

Email: support@bet3000.com

Casino
IBA Casino Ltd.
Cornerstone Business Centre, Level1, Suite B
16th September Square
MST 1180 Mosta

Malta


Email: support@bet3000.com

IBA Casino Ltd. uses the processors at IBA Entertainment Ltd. to provide the following back office services:

  • full customer operations
  • finance, payment and fraud
  • all marketing and Internet services

DThe activities described in the following sections are carried out independently by IBA Entertainment Ltd. for sports betting and also as a handler of casino operations for IBA Casino.



2. Provision of the website and creation of log files

Every time our website is called up, our system automatically records data and information on the computer system used by the calling computer. In this case the following data is recorded:

Scope of data processing

(1) Information regarding the browser type and version used
(2) Operating system of the device
(3) IP address of the device
(4) Date and time of access
(5) Websites and resources (images, files, other page contents) which were called up on our website.
(6) Websites from which the user’s system accessed our website (referrer tracking)

This data is stored in the log files within our system. This data is not stored together with personal data from a specific user, so identification of individual site visitors does not occur.


LEGAL JUSTIFICATION FOR PROCESSING OF PERSONAL DATA

Point f of Article 6 (1) GDPR (justified interest). Our justified interest lies in ensuring that the purposes stated below are fulfilled.


PURPOSE OF DATA PROCESSING

Logging is carried out to ensure the compatibility of our website for as many visitors as possible, as well as to combat misuse and for troubleshooting purposes. It is necessary to log the technical data from the calling computer in order to react to display errors, attacks on our IT systems, and/or operational faults on our website as quickly as possible. Furthermore, this data is used to optimize the website and to ensure the general security of our IT systems.


STORAGE DURATION

The above-mentioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, and no later than 3 months after calling up our website.


OPTION FOR REVOCATION AND DELETION

The options for revocation and deletion are based on the general regulations regarding the right to revocation and deletion in data protection terms, which are described in this privacy statement.


3. Specific functions of the website

Our site offers you various functions in which personal data is collected, processed and stored by us when they are used. What happens with this data is explained below:

CONTACT FORM/CHAT:

SCOPE OF PROCESSING OF PERSONAL DATA

The data you have entered in our contact form or chat feature.

Legal justification for processing of personal data.

Point f of Article 6 (1) GDPR (justified interest). If you use the contact form or chat feature, then we assume that you are interested in establishing contact with us and in exchanging information.


PURPOSE OF DATA PROCESSING

The data recorded via our contact form or chat feature will be used for handling that specific request for information.


STORAGE DURATION

If it is no longer required for further contractual performance or provision of services, or there are no record-keeping obligations, then the relevant data is deleted once the request for information has been handled.


OPTION FOR REVOCATION AND DELETION

The options for revocation and deletion are based on the general regulations regarding the right to revocation and deletion in data protection terms, which are described in this privacy statement.


LOGIN AREA:

SCOPE OF PROCESSING OF PERSONAL DATA

The registration and login data used to enter our site, as well as the data uploaded and transferred in the process.


LEGAL JUSTIFICATION FOR PROCESSING OF PERSONAL DATA

The majority of data processing is based on point b of Article 6 (1) GDPR (pre-contractual agreement or contractual agreement).

This is necessary for us to provide our service. The same applies to such processing procedures necessary for carrying out pre-contractual measures, such as paper-based customer inquiries in betting shops or during registration on our website. We are also subject to legal requirements which makes processing of personal data necessary, such as fulfilling licensing obligations, prevention of money laundering, responsible prevention of gambling addiction, tax obligations and more, based on point c of Article 6 (1) GDPR.

If processing of personal data is necessary to protect vital interests of the affected party or another person, which would be the case if, for example, a visitor to our betting offices were to be injured and the relevant data had to be forwarded to a first-aider, emergency doctor, or similar then processing would be primarily based on point d of Article 6 (1) GDPR.

Processing procedures, which are not covered by any of the stated legal bases, but are necessary to carry out business activities when the balance of interests is in favor of the welfare of our staff and our owners, and are for the purpose of service provision, as long as there is no overarching legitimate interest or fundamental rights and freedoms that oppose this, are based on point f of Article 6 (1) GDPR.


PURPOSE OF DATA PROCESSING

You can use a separate login area on our website. If you have forgotten your username or password for this area, it is possible to have this data sent to you again after first entering your contact details (email address). Any usage data for the login area is only collected, stored, and processed by us to satisfy the terms of the contract, to observe statutory requirements, to tackle misuse, to compare blacklists, and to rectify malfunctions or, as may apply, maintain functionality. It is not used for any other purpose.


STORAGE DURATION

Data collected as part of the 'Forgotten Username/Password' function is only used for resending forgotten access details.


OPTION FOR REVOCATION AND DELETION

The options for revocation and deletion are based on the general regulations regarding the right to revocation and deletion in data protection terms, which are described in this privacy statement.

We must inform you that the provision of personal data is sometimes required by law (e.g. license and tax regulations) and is also as a result of contractual arrangements. In order to conclude a contract (sports betting account with Bet3000), it is necessary to provide us with personal data which we then have to process. Not providing such data means that the contract (the sports betting account) cannot be concluded.


4. Identity verification

“Data transmission to SCHUFA” for identity verification (please note that this is not a credit check, just verification of identity!)


PURPOSE OF DATA PROCESSING

IBA Entertainment Ltd.transfers personal data that has been collected in the context of this contractual agreement regarding the registration request, implementation, and termination of this business relationship, purely for purpose of identifying persons, to

SCHUFA Holding AG,
Kormoranweg 5,

65201 Wiesbaden.


LEGAL JUSTIFICATION FOR PROCESSING OF PERSONAL DATA

Identity verification is obligatory in order to comply with regulatory requirements and is therefore primarily based on point c of Article 6 (1) GDPR (fulfilling statutory obligations).

Legal justification of these transmissions can also be:

points b and f of Article 6 (1) of the General Data Protection Regulation (GDPR).

Transmissions based on point f of Article 6 (1) GDPR may only take place provided it is necessary to uphold justified interests of IBA Entertainment Ltd.or third parties, whilst not outweighing the interests or fundamental rights and freedoms of the relevant person requiring protection of personal data. Data exchange with SCHUFA also fulfills statutory obligations for verifying the identity of customers as per Art. 4(5)(1) of the German State Treaty on Gambling as well as additional licensing and regulatory requirements.

Further information regarding SCHUFA’s activities can be found in the SCHUFA data sheet according to Art. 14 GDPR or online athttps://www.schufa.de/en/schufa-information/schufa-information_en.jsp




5. Payment service providers

Several payment service providers are used for financial transactions.


Your data is processed by IBA Entertainment Ltd.and the payment service provider during payments. Such providers act independently when processing data during the payment process - as an independent site.

The following payment service providers are used:

  • PayPal
  • Skrill
  • Sofortüberweisung Klarna
  • PaysafeCard
  • Wirecard
  • Safecharge

PURPOSE OF DATA PROCESSING

IBA Entertainment Ltd. uses payment service providers for payment transactions.


LEGAL JUSTIFICATION FOR PROCESSING OF PERSONAL DATA

Data processing is based on points b and f of Art. 6 (1) GDPR (contractual agreement and justified interest).


Payment providers forward your data on to third parties if necessary, provided it is required to satisfy the terms of the contract.


The relevant data protection provisions can be viewed here:

PayPal

https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Skrill

https://www.skrill.com/en/footer/comprehensiveprivacypolicy/


Sofortüberweisung / Klarna

https://www.klarna.com/uk/privacy-policy/


PaySafeCard

https://www.paysafecard.com/en-gb/data-protection/


Wirecard

https://www.wirecard.com/privacy-policy/


Safecharge

https://www.safecharge.com/privacy-cookies-policy/


6. Statistical evaluation of visits to this website - web trackers

When this website or individual files thereof are called up, we collect, process, and store the following data: IP address or parts thereof, website from which the file was called up, name of the file, date and time called up, amount of data transferred, and web log report. We only use this access data in an anonymized form, enabling us to constantly improve our online product and for statistical purposes.

Data collection is carried out by us such that no personal data is collected or processed as far as possible. The primary focus of processing is to improve the website and to detect problems.


We use anonymized web trackers to evaluate visits to this website.

We use the following to evaluate visits to this website:

GOOGLE ANALYTICS AND TAG MANAGER (ANONYMIZED)


SCOPE OF PROCESSING OF PERSONAL DATA

We use the web tracking service provided by Google LLC, 1600 Amphitheatre Park in 94043 Mountain View, USA (hereafter referred to as: Google Analytics) on our site. As part of web tracking, Google Analytics uses cookies, which are stored on your computer and which enable analysis of your surfing behavior and the use of our website (known as tracking). We carry out such analysis based on tracking services from Google Analytics in order to constantly improve our Internet services and to make them more readily available to everyone. Whilst using our website, data such as your IP address and your user activities are transmitted to servers belonging to Google LLC and are therefore processed and stored outside the European Union, such as in the USA. The EU Commission has determined that an appropriate level of data protection is available in the USA provided the company processing the data adheres to the US-EU Privacy Shield framework and that data export in the USA is designed to be compliant in this regard. Your IP address is sent anonymously by activating IP anonymization within this Internet site's Google Analytics tracking codes. This website uses a Google Analytics tracking code with the operator gat._anonymizeIp(); added to it to allow the anonymized collection of IP addresses (so-called IP masking).


LEGAL JUSTIFICATION FOR PROCESSING OF PERSONAL DATA

Point a of Art. 6 (1) GDPR (Consent), either as part of registration via Google (opening a Google account and acceptance of the data protection policy implemented there) or by explicit consent upon opening our site if you are not registered with Google.


PURPOSE OF DATA PROCESSING

Google will use this information on our behalf to assess your visit to this website, collate reports about website activities, and provide us with further services associated with site and Internet usage. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google LLC data.


STORAGE DURATION

Google will store the data that is relevant for providing web tracking for as long as is necessary for the requested web service to be provided. Data collection and storage will be anonymized. If there is a personal reference, then the data is deleted immediately provided that there is no statutory obligation to retain such data. Deletion always takes place after the statutory retention period has elapsed.


OPTION FOR REVOCATION AND DELETION

You can prevent the recording and forwarding of personal data to Google (particularly your IP address) as well as the processing of this data by Google by deactivating the implementation of script code in your browser, installing a script blocker in your browser (these can be found, for example, at www.noscript.net or www.ghostery.com) or activating the “Do Not Track” setting on your browser. In addition, you are able to prevent data created by the Google cookie in relation to your use of the website (including your IP address) being collected and processed by Google by downloading and installing the browser plugin available via the following link (http://tools.google.com/dlpage/gaoptout?hl=en ). Google's security and privacy policy is available at https://policies.google.com/privacy?hl=en


HOTJAR (ANONYMIZED)

We use a web tracking service from Hotjar Ltd., 20 Bisazza Street, 1640 Sliema, Malta (hereafter referred to as: Hotjar) on our website. As part of web tracking, Hotjar uses cookies, which are stored on your computer and which enable analysis of your surfing behavior and the use of our website (known as tracking). We carry out such analysis based on tracking services from Hotjar in order to constantly improve our Internet services and to make them more readily available to everyone. Whilst using our website, data such as your IP address and your user activities are transmitted to servers belonging to Hotjar and are therefore processed and stored within the European Union. Legal justification for data processing is set in point a of Art. 6 (1) GDPR. Data is deleted as soon as the reason for its being recorded has been satisfied. Further information regarding the handling of such data can be found in Hotjar’s data protection policy: https://www.hotjar.com/privacy You can prevent the recording and forwarding of personal data (particularly your IP address) as well as the processing of this data by deactivating the implementation of script code in your browser, installing a script blocker in your browser (these can be found, for example, www.noscript.net or www.ghostery.com) or activating the “Do Not Track” setting on your browser.
Time limit: 12 Months


Facebook Analytics

is used to optimize adverts on Facebook. The IP address is transmitted. Cookies are issued for user identification. Compliance with data privacy is described by Facebook in detail on the following page: https://www.facebook.com/business/gdpr.
Time limit: 3 Months


BING ADS

is used to optimize adverts on Bing.com. The IP address is transmitted. Cookies are issued for user identification. Compliance with data privacy is described by Microsoft in detail on the following page:
https://advertise.bingads.microsoft.com/en-gb/resources/policies/privacy-and-data-protectionpolicies 
Time limit: No limit


BANNERFLOW

Information is used to make bet3000 and its partners more relevant in your marketing, e.g. enabling the display of tailored, more appropriate banners based on user behaviour on the website. Information is recorded about the user’s surfing behaviour, such as the pages visited or the products viewed.
Further information on Bannerflow cookies and how to opt out can be found at:
https://www.bannerflow.com/cookies
Time limit: 365 days


INCOME ACCESS

Bet3000 places cookies via Income Access tracking software to establish the origin of the c